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Frequently asked questions

While every unit is different, and every homeowner has a different understanding of when their central air conditioner is broken beyond repair, it’s fair to say that, with proper maintenance and care, you can expect a good 15 to 20 years of cooling from a new high efficiency air conditioning system.

If your air conditioner is not working, it can be caused by a variety of reasons. Common reasons include dirty or blocked air filters. In other cases, there can be issues with your compressor or refrigerant. This can lead to your ac not blowing air, not turning on, or it just doesn’t seem to be working properly.

Whether you have a brand new heat pump, central air system or a new motor installed, the part needs to be registered with the manufacturer. This ensures that any licensed HVAC contractor can perform warranty service if that part goes out. For new homes, the limited warranty date starts at closing.